Quality
Management
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101
Tools for Improving Health Care Performance
By: Duke Rohe and Patrice L. Spath
218 pages; softcover; ©2005; ISBN 1-929955-18-9
$40.00
Improvements
don’t “just happen.” They are guided by quality
professionals who know how to motivate people and direct the
efforts. 101 Tools for Improving Health Care Performance is
a toolbox of interventions that will help you accelerate positive
change in your organization. The experienced authors provide
the field-tested tools you need to handle a host of performance
issues. Don't worry about how to face improvement challenges
in your organization. Just grab your toolbox and go! This book
has the interventions you need to be successful. Click
here to view the Table of Contents (.pdf file)
You don't want all 101 tools? Or would you like to immediately download
and start using the tools? You can purchase and download sections of
this book in our online shopping cart. Click
here to enter the shopping cart.
From Quality
to Excellence: Using Comparative Data to Improve
Health Care Performance
By: Patrice L. Spath and Aggie Stewart
123 pages, softcover, ©2002, ISBN 1-929955-14-6
$40.00
Comparative data has become a powerful force
in health care performance improvement. In this book you'll
learn how to incorporate comparative measurement data into
your organization's quality and patient safety improvement
strategies. You'll discover how to select credible data sources
to determine if your performance measures up to that reported
by other organizations. Plus you'll find out how to gain cooperation
from practitioners and dig deeper to find the causes of variation.
The book includes examples of comparative data from many sources
and sites of patient care and a discussion of regulatory and
accreditation requirements. You'll learn how to meet these
requirements to facilitate positive performance improvements
in your health care organization. Click
here to view Table of Contents (.pdf file)
Fundamentals of Health Care Quality Management,
2nd Edition
By: Patrice L. Spath
186 pages, softcover, ©2005, ISBN 1-929955-15-4
$35.00
Bolster your know-how in the foundation principles and practices of health
care quality management. You’ll learn how to collect, report and
analyze performance measurement data and improve the quality and safety
of important patient care and support functions. Fundamentals of
Health Care Quality Management covers all the core performance management
competencies. Because you’ll get a broad understanding of health
care performance improvement in various settings, this book is a popular
study guide for the CPHQ exam. Click here to view Table of Contents (.pdf
file)
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Health Care Quality Management Instructor's
Guide, 2nd Edition
By: Patrice L. Spath
162 pages, softcover, ©2005, ISBN 1-929955-16-2
$39.00
This
manual provides instructors with 57 different structured
quality management
exercises that can be used to expand student learning.
The "real-life" practice experiences complement
the book "Fundamentals of Health Care Quality
Management," however the exercises standalone.
Making it just the right instructional aid for all
training courses that include health care quality management
competencies. Learning objectives and instructions
are included with each exercise, along with figures,
scenarios, or data displays that may accompany the
lessons. Also included
are 100 multiple-choice questions covering the core
competencies. The Instructor's Guide includes answers
for the exercises and the test items. Click here to view Table
of Contents (.pdf file)
Note: The
Instructor's Guide is only sold to people that
provide proof of their instructor affiliation
with a college or university
(business card, letterhead, purchase order
from educational institution, or other proof must accompany
order). This book cannot be ordered online.
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Health Care Quality Management Student Workbook, 2nd Edition
By: Patrice L. Spath
128 pages, softcover, ©2005, ISBN 1-929955-17-0
$18.00
The
student workbook contains the same exercises that are found in "Health Care Quality Management
Instructor's Guide." Each lesson gives students an opportunity to
put to use various health care quality management concepts and techniques.
The exercises portray actual situations that quality management professionals
face everyday in hospitals, nursing homes, home health agencies, managed
care organizations, and clinics. Includes pre-designed answer sheets
for some of the exercises. The workbook supplements the student's learning
experience and serves as an invaluable resource long after the class
has concluded. Click here to view Table of Contents (.pdf
file)
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Performance Improvement in Psychiatric and Substance Abuse Treatment
Services
By: Patrice L. Spath
190 pages, softcover, ©1997, ISBN 1-929955-04-9
$40.00
This book provides practical tips for meeting the Joint Commission and
NCQA performance improvement standards in behavioral health care facilities.
You'll find over 150 examples of performance measures for psychiatric
and substance abuse treatment facilities and managed behavioral healthcare
organizations. One chapter is devoted entirely to guidelines and clinical
pathways. You'll discover how to use these tools to improve patient outcomes
and reduce costs. Click
here to view Table of Contents (.pdf file)
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Patient
Safety
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The Basics of Patient Safety
By: Patrice L. Spath
40 pages, softcover, ©2001, ISBN 1-929955-12-X
$9.95
You'll find this book to be
the perfect tool for teaching health care professionals the fundamentals
of patient safety improvement. It covers the topics you’ll want everyone to
know about: why patient safety is important, how mistakes can be
prevented, the role of root cause analysis and proactive risk assessment,
the contribution people can make to improve the safety and well-being
of patients, and much more. A PowerPoint presentation (based on
the book) is available on the Brown-Spath & Associates' web
site. This book is an excellent handout to give to all training
participants. It is a comprehensive resource that people will use
long after the educational session has ended. Call for quantity
pricing information. Click
here to view Table of Contents (.pdf file)
Patient Safety Improvement Guidebook
By: Patrice L. Spath
100 pages, softcover, ©2000, ISBN 1-929955-07-3
$30.00
This book offers step-by-step instructions for designing and implementing
an effective proactive patient safety management initiative.
Topics include: measuring important elements of patient safety; how to
identify the error-producing factors in high-risk patient care processes;
using comparative data to establish improvement opportunities; techniques
for error-proofing health care services to prevent adverse events; why
root cause analysis of sentinel events won't prevent future patients
from being harmed by mistakes; and how to create a patient-safe work
culture.This book will help health care organizations meet the
new Joint Commission requirements for proactive risk reduction activities. Click here to view Table
of Contents (.pdf file)
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Investigating Sentinel Events: How to
Find and Resolve Root Causes
By: Patrice L. Spath
143 pages, softcover, ©1997, ISBN 1-929955-05-7
$40.00
In this book you'll learn how to conduct a thorough root cause analysis
of sentinel events and how to error-proof high risk health care processes.
Readers are guided through each of the investigation steps. You'll discover
out how to use various analytical tools to unearth root causes and select
the right corrective actions. One chapter is devoted to proactive error
reduction strategies. Click here to view Table
of Contents (.pdf file)
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Data
Management
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Outcomes Management: Using Data for Decision Making
By: Patrice L. Spath, Michael Smith, & Michelle
Pelling
105 pages, softcover, ©1995, ISBN 1-929955-03-0
$30.00
Quality managers, outcomes coordinators, and case managers around the
country are using this book to learn the data management techniques they
need to conduct successful outcomes management studies in health care
facilities. Readers are guided through the steps of an outcomes management
research project and learn how to use statistical analysis tools that
are so important in today's health care environment. Click
here to view Table of Contents (.pdf file)
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Primer on Simplified Statistics
By: Paula Swain, Linda Barley, Stephanie Valesky, & Edward Burgess
59 pages, softcover, ©1998, ISBN 0-9673662-0-8
$35.00
Learn how to empower caregivers with the information they need to be
better decision-makers. This book teaches you how to use seven teamwork
and non-mathematic statistical analysis tools to evaluate variation in
health care processes. Written by practicing health care quality management
professionals, this book is a "must-have" resource for the
statistically-challenged. Click
here to view Table of Contents (.pdf file)
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Essentials: Using Excel as a Stats Package
By: Charles E. Swain
39 pages, softcover, ©1998, ISBN 0-9673662-1-6
$30.00
This workbook teaches you how to use Microsoft Excel™ spreadsheets
to create the data displays you need to effectively communicate quality
information to physicians, managers, and staff. Designed to complement "The
Primer on Simplified Statistics" (#PS-101), the self-learning nature
of this book makes it easy for you to put your new skills to immediate
use. Click
here to view Table of Contents (.pdf file)
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Case
Management / Clinical Paths
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Measuring and Improving Continuity of Patient Care
By: Patrice L. Spath and Aggie Stewart
92 pages, softcover, ©2001, ISBN 1-929955-11-1
$30.00
This book helps you evaluate and improve
the linkages among caregivers, patients, and families. You’ll discover
what steps are necessary to optimize continuity of care for patients
and strengthen care management initiatives. The self-assessment tools
in the book encourage you to take a critical look at how patients move
through the systems of care in your organization and where improvements
are needed. Plus you'll find lots of examples of what health
care organizations are doing to improve communication and reduce continuity
of care problems. Click here to view Table of Contents
(.pdf file)
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How to Measure and Improve Case Management Performance
By: Patrice L. Spath
138 pages, softcover, ©2000, ISBN 1-929955-06-5
$35.00
This comprehensive resource contains detailed information on how to design
and implement a measurement and improvement strategy in case management
services. The techniques are applicable to any health care provider or
health plan setting. The book includes sample measures, forms, checklists,
performance criteria, job descriptions, and other ready-to-use materials. Click here to view Table of Contents
(.pdf file)
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Training
Resources
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Health Care Quality Management Lecture Series
PowerPoint Presentations and Instructor
Notes
Developed by: Patrice L. Spath ©2006
$24.95 each / Buy all 6 for $125.00
Lectures can be purchased online as downloadable files (click
here to order downloadable products). A CD containing the complete training package
of 6 lectures is also available for purchase.
Presentations are designed for a 2-3 hour
lecture. The PowerPoint format slides can be
edited – enabling you to
customize the training based your audience needs. The narrative
instructor notes for each slide can be used as a “ready-made” lecture
or the notes can serve as instructor cues for more extensive
training. Scattered throughout the instructor notes are suggestions
for group discussions or exercises that will enhance and
expand the learning experience. Each professionally prepared
presentation
includes multicolored graphics and illustrations.
Title: The
Big Picture and Building Blocks (26 slides)
This seminar introduces participants to the current issues impacting
health care quality and the role of providers, purchasers, and consumers
in evaluating and improving health care quality. Participants are provided
an overview of the building blocks of quality management: measurement,
assessment, and improvement. Click
here to view sample slides and instructor notes (.pdf file)
Title: Measuring
Performance (32 slides)
This seminar describes the types of performance measures used to evaluate
health care quality and the national groups that are influencing performance
measurement. Participants learn how health care providers select measures
of performance and how to develop an effective measurement data collection
strategy. Click here to
view sample slides and instructor notes (.pdf file)
Title: Assessing
Performance (25 slides)
This
seminar introduces participants to various ways of evaluating
performance measurement data, including the use of comparative
or “benchmark” data and control charts. Participants
learn the factors to consider when presenting measurement data
for analysis purposes. Click
here to view sample slides and instructor notes (.pdf file)
Title: Improving
Performance (30 slides)
This seminar describes the common steps of an improvement project using
the Plan-Do-Check-Act cycle. Participants are also introduced to other
improvement models (Six Sigma, Rapid Cycle Improvement, and Lean).
In addition, they learn about the common qualitative and quantitative
improvement tools used during an improvement project. Click
here to view sample slides and instructor notes (.pdf file)
Title: Patient
Safety (29 slides)
This seminar teaches participants about techniques for measuring and
improving the safety of patient care processes. Participants are introduced
to the four components of an effective patient safety initiative: supportive
culture, committed and involved people, error containment and error
reduction activities. They learn how to gather and analyze patient
incident data and conduct root cause analysis and failure mode and
effects analysis projects. Click
here to view sample slides and instructor notes (.pdf file)
Title: Outcomes
Management (26 slides)
This seminar describes how outcomes management projects are used to
improve patient care. Participants are introduced to the steps of an
outcomes management project and they learn how point-of-care reminder
tools such as clinical paths and preprinted physicians orders can be
used to stabilize patient care processes. Click
here to view sample slides and instructor notes (.pdf file)
Training
Toolkit: Failure Mode and Effects Analysis
Developed by: Patrice L. Spath ©2006
$95.00
The complete toolkit can be purchased and downloaded online (click
here to order downloadable products). A CD containing the complete toolkit is also
available for purchase.
This training toolkit contains all the resources
you need to educate physicians, staff, and project teams
in the use of
failure mode and effects analysis (FMEA). This prospective
risk analysis technique involves a close examination of
a process
to determine where improvements are needed to reduce the
likelihood of an undesirable outcome. You get a customizable,
fully-prepared
presentation in PowerPoint so you don’t have to re-create
the wheel. Extremely flexible, it is designed to accommodate
a variety of audiences and learning situations. It can
be easily adapted to teach whatever FMEA model you may
currently be using.
The FMEA Training Toolkit includes:
* Real-life scenarios that illustrate key steps in a FMEA project
* Full-color customizable training presentation
* Reproducible handouts
* 2 sample completed FMEA projects
* Extensive instructor notes for each slide
* Detailed Trainers Guide
* Several group exercises to enhance the learning experience
Click here to view excerpts
from the training guide and lecture (.pdf file)
The complete presentation is designed for a 4-5 hour training
program. It can also be divided into three shorter learning
sessions.
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To learn more about the authors, click here to
visit the biography page.
Click here to print a hard copy of an
order form.
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Off-Line
Ordering Information:
Purchase
by Phone, by Mail, by Fax, or by Email
Brown-Spath
and Associates
PO
Box 721
Forest
Grove, OR 97116-0721 USA
Phone:
(503) 357-9185
Fax:
(503) 357-9267
E-mail: Sales@brownspath.com
You can also use your VISA or MasterCard to order online at: www.brownspath.com |
Three
Ways to Pay:
- By check or money order
made payable to Brown-Spath & Associates
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Satisfaction
Guaranteed!
If
you are dissatisfied with any book, return it within 30 days
for a full refund of your purchase price.
Sorry,
no refund for instant downloadable products and
electronic training resources.
More
Books by Patrice L. Spath
Click here to learn about books edited or authored
by Patrice Spath
that are available for purchase through other
publishers.
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