During the past twenty years, Patrice L. Spath has presented over 300 training programs on performance improvement and resource management topics for health care facilities and professional organizations. – Patrice's insight into health care quality topics, plus her expertise as a nationally-known educator, combine to provide a very pragmatic opportunity for workshop participants. – As a widely sought after trainer, Patrice can be counted on to provide sensible "how-to" techniques for meeting the most challenging regulatory and accreditation requirements.

Click here to view a list of recent clients.

Here's a Sample of Workshop Topics:

• How to reduce the human factors that contribute to medical accidents.

• How to conduct a thorough and credible root cause analysis of sentinel events.

• Techniques for meeting the Joint Commission's patient safety improvement standards, including how to conduct a failure mode and effects analysis.

• Proven-to-work clinical paths, case management, disease management, and other outcomes management initiatives.

• How to conduct effective employee performance appraisals using competency-based criteria.

• Incorporating clinical paths with perioperative process improvement.

• Quality measurement and management/preparing your organizational "report card."

• How to meet current Joint Commission standards for performance improvement.

• Designing a hospital case management program from the ground up.

• How to reduce the risk of patient harm with proactive risk assessment tactics.

• Techniques for involving patients in medical error reduction.

• Performance improvement program design.

• Implementing evidence-based clinical practice guidelines.

• Implemeting outcomes management and evaluating successes.

• How to use comparative data to improve health care performance.

• Measuring and improving the quality of health information management services

• Using QI tools to improve clinical processes.

• The governing board's role in quality and patient safety improvement.

• Using the Baldrige criteria to achieve organization-wide performance excellence.

Click here to view and print a 2-page brochure that describes our training services. This is a .pdf file that you'll need the Adobe Acrobat Reader to view.  It is available at no cost from the Adobe Web site.

No "canned" speeches! Each presentation is tailored to meet the unique requirements of the people in your facility or professional organization. One hour presentations to full-day workshops are available.

Sample agendas and learning objectives are available by contacting Patrice Spath at Patrice@brownspath.com or by calling (503) 357-9185.

Consultative Services:

Patrice Spath is available for onsite or telephone consultations in the areas of:

• hospital case management implementation

• performance measurement and improvement

• Baldrige health care criteria self-assessments

• staff performance appraisal and accountability systems

• reactive and proactive error reduction techniques

Confidential assistance with medical accident investigations. If a sentinel event has occurred in your organization we can help the investigation team find the root cause and ensure the Joint Commission's requirements are met.

For more information about consultative services contact Patrice Spath at Patrice@brownspath.com or call (503) 357-9185.