Library of useful web links


The web links below represent what we think are some of the "Best of the Web" resources for health care quality and utilization management professionals.  If you know of a site with useful information, please email us at Robert@brownspath.com and we'll consider adding it to our list.

Click on a topic that interests you and you'll be transported to the list of links for that topic:

Performance Measurement and Improvement

  • new2.gif (111 bytes) Patient Safety and Clinical Pharmacy Services Collaborative
  • new2.gif (111 bytes) DATA2010: Healthy People 2010 database
  • new2.gif (111 bytes) Reducing hospital readmissions: Case studies (PDF file)
  • new2.gif (111 bytes) Attacking hospital waste: A Lean Six Sigma project (PDF file)
  • Article: Renewal of Infrequently Exercised Privileges for Family Physicians
  • Risk Assessment Tool to evaluate the safety of a patient’s home
  • Health care quality improvement benchmarking resource
  • Becoming a High Reliability Organization: Operational Advice for Hospital Leaders
  • Measuring, reporting, and rewarding performance in health care
  • National inventory of mental health quality measures
  • HANYS Breast Cancer Demonstration Project®
  • Emergency Department Crowding: High-Impact Solutions (PDF file)
  • Registries for Evaluating Patient Outcomes: A User's Guide
  • Venous thromboembolism safety toolkit
  • Health literacy assessment tool for health care providers
  • Article: Building a Team for Change in an Academic Radiology Department
  • "Door-to-Doc" process flow improvement in emergency departments
  • AORN Perioperative patient "hand-off" tool kit
  • Medicare hospital performance measurement/quality initiatives
  • The tools and techniques of improved medication use
  • Tools to address disparities in health: Communications resources (PDF file)
  • Article: Taming the Measurement Monster by P. Spath (PDF file)
  • AHRQ Effective Health Care Program website
  • Handbook for managing chronic pain
  • Long term care Ombudsmen resources
  • Changing culture within nursing home environments
  • Medication reconciliation tools
  • Strategies for reducing resident falls in long term care facilities
  • Hospital documentation guidelines for patients with pneumonia, heart attack, and CHF
  • Pressure ulcer prevention protocol and skin safety plan
  • Evidence based pediatric health care delivery
  • Quality tools and techniques selector chart
  • Practice advisory for pre-anesthesia evaluation
  • Health Services Technology/Assessment Texts
  • Inservice training: Communication skills for providing quality care
  • Colorado Clinical Guidelines Collaborative
  • Outcome measures for hospice
  • Human research - quality improvement program
  • CQI: What every health care manager needs to know
  • Improving the business case for health care quality (PDF file)
  • Clinical microsystems and methodologies for improvement
  • Choosing a health outcome measurement instrument
  • Improving quality in the treatment of acute myocardial infarction
  • QI tools for primary care
  • Resources for medical ethics committees
  • Case studies: palliative care programs
  • Trauma program performance improvement
  • The University of Kansas Medical Center Hospital Ethics Handbook
  • Stroke guidelines, practice parameters, and consensus statements
  • Patient assessment tools for palliative care
  • Population-based guidelines for diabetes mellitus
  • How QI teams can survive downsizing
  • National guidelines clearinghouse
  • Psychiatric treatment guidelines
  • Trauma practice guidelines
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    Managed Care/Reimbursement

  • new2.gif (111 bytes) ICD-10 implementation model for providers and data managers
  • Article: Medical Record Review: Ensuring Quality of Care
  • Department of Veterans Affairs utilization management policy (PDF file)
  • Medicare Hospital Payment Monitoring program resources
  • Article: Inter-Rater Reliability Testing For Utilization Management Staff (PDF file)
  • HMO Workgroup for Care Management
  • Article: Patient Satisfaction With an Early Discharge Home Visit Program (PDF file)
  • Effect of an ED case manager on selected patient outcomes
  • Practical tips for providers on how to meet Medicare payment regulations
  • HCA, Inc. ethics, compliance, & corporate responsibility resources
  • Collection of articles on disease management
  • Consumer rights: How to overturn managed care treatment denials
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    Health Care Report Cards

  • new2.gif (111 bytes) New York State Hospital-Acquired Infection Reporting System
  • Quality measures and outcomes, Cincinnati Children's Hospital
  • Ohio Department of Health's hospital performance measures data
  • Talking to consumers about health care quality
  • Consumer guides to quality in Maryland health care facilities
  • Measuring quality in children's health programs
  • Article: Easing the Burden of Quality Measures Reports
  • Performance Snapshots: An online resource about health system performance
  • Norton Healthcare (Louisville) Quality Report
  • Florida Compare Care
  • Healthcare performance in Massachusetts
  • National Healthcare Quality Report
  • CAHPS Survey Users Network
  • Vermont Health Care Quality Reports
  • Leapfrog Hospital Quality and Safety Survey
  • ACS Cancer Programs National Cancer Data Base
  • New York State HMO Report Card
  • Medicare home health comparative data
  • Comparative report on quality of care in Texas hospitals
  • Reports on hospital & nursing home performance in Rhode Island
  • Comparative data on NY hospitals, health plans and physicians
  • Study: Consumers' use of report cards for health care
  • Cardiac outcomes in Virginia Hospitals
  • NCQA Health Plan Report Cards
  • NCQA Managed Behavioral Healthcare Organization Report Cards
  • Cardiac surgery outcomes in New Jersey hospitals
  • National Quality Measures clearinghouse
  • California health plan, hospital & physician report cards

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    Reducing Errors in Health Care

  • new2.gif (111 bytes) Medical malpractice and patient safety
  • new2.gif (111 bytes) Resources to ensure that "never events" never happen
  • Visualizing the relationship between human error and organizational failure
  • Reports of adverse health events in Minnesota
  • Toolkit: Engineering a culture of safety
  • Failure in Safety-Critical Systems: A Handbook of Accident and Incident Reporting
  • Article: Why Incident Investigations Fail to Improve Patient Safety
  • Article: The Soil, Not the Seed: The Real Problem with Root Cause Analysis
  • Patient safety improvement toolkits
  • Article: Testing the Limits of Transparency by P. Spath
  • Online patient safety-quality improvement training modules for physicians
  • Article: Involving Patients in Safety Improvement by P. Spath
  • Mistake-proofing the design of health care processes
  • Worksite analysis - Trending safety data
  • Patient safety tools from the North Carolina Center for Patient Safety
  • Tools, methods, and techniques for improving patient safety
  • AHRQ Questions are the Answer consumer involvement site
  • Article: Empowering Families in Emergencies by P. Spath
  • Colorado Citizens for Accountability
  • Asking For Help: Calling The Rapid Response Team (video)
  • Article: Sustainable Patient Safety by P. Spath
  • DOD Patient Safety Program
  • Physician practice patient safety assessment
  • Preventing medication errors in pharmacies and long-term care facilities (PDF file)
  • Dana-Farber Cancer Institute patient safety rounding toolkit
  • Department of Veterans Health patient safety reporting system
  • Article: Ensuring Safety with a Culturally Diverse Workforce by P. Spath
  • Article: Involving Patients in Safety by P. Spath
  • Emergency Medicine Patient Safety Foundation
  • Guidelines to minimize the risk of patient falls in acute and subacute settings
  • Article: Practicing Medicine within the Margins of Human Error
  • AHRQ Patient Safety Network
  • Anesthesia Patient Safety Foundation
  • FDA Patient Safety News
  • Pennsylvania Patient Safety Authority
  • Article: The Wrong Patient by Chassin and Becher
  • Article: Can You Hear Me Now? by P. Spath
  • University of Michigan Health System patient safety toolkit
  • Online book: Patient Safety: Achieving a New Standard for Care (2004)
  • ECRI Patient Safety Center
  • Australian Commission on Safety and Quality in Health Care
  • The cost of an error ... from the patient's view
  • Online tutorial for nurses: Errors and mistakes - how to prevent them
  • Principles of patient safety in pediatrics
  • WebM&M: A case-based journal and forum on patient safety 
  • Patient safety resources from the Florida Hospital Association
  • VA National Center for Patient Safety
  • Guide to bed safety in hospitals and nursing homes
  • Identification & treatment of impaired physicians in training
  • Learning from adverse patient events: A report from the NHS in England (PDF file)
  • ASHP medication misadventures resource center
  • Vaccine adverse event reporting system
  • Medication errors QI team
  • Administrative Guidelines for Response to an Adverse Anesthesia Event
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